Question 1

What Healthy Hair Services do you offer?

Accepted Answer

We specialize in precision cuts that remove damage and promote healthy growth, along with silk press services, nourishing hair treatments, targeted scalp care, and advanced hair loss solutions. Our focus is on restoring and maintaining hair health while delivering styles that are flawless, polished, and perfectly tailored to you.

Question 2

Do I Need a Consultation before booking my first appointment?

Accepted Answer

At Simply Shear Genius, consultations are required for all new clients and any color services. This dedicated time allows me to evaluate your hair and scalp health, understand your vision, and design a personalized plan to achieve your desired results—while ensuring the integrity and health of your hair remain our top priority.

Question 3

How do your hair loss treatments work?

Accepted Answer

Our hair loss treatments begin with a detailed scalp analysis to identify the underlying cause of shedding or thinning. Using professional-grade products, targeted therapies, and a consistent maintenance plan, we work to restore scalp health, strengthen hair at the root, and encourage natural, healthy growth over tim

Question 4

Can I book a service online?

Accepted Answer

Yes. You can easily book your appointment through our online booking system. Simply select your service, and time slot that works for you. Please book all services desired because each service has a time set aside to provide a seamless and enjoyable experience.

Question 5

How should I prepare for my appointment?

Accepted Answer

Appointment Preparation
 Please arrive with your hair clean and fully detangled. While your service will include a professional shampoo and conditioning, hair should not be matted upon arrival. If detangling is required, please schedule a Detangling Service in advance to ensure adequate time is reserved for your appointment.
For Relaxer and Color Services
 Do not wash or scratch your scalp for at least two days prior to your appointment. This helps protect your scalp and ensures the best results for your service.

Question 6

What is the Treatment Bar?

Accepted Answer

The Treatment Bar is our exclusive service menu for targeted scalp and hair therapies, designed to address dryness, breakage, thinning, and other concerns. These treatments can be booked alone or added to services.

Question 7

What's Your Cancellation Policy?

Accepted Answer

Required at least 24 hours notice for cancellations or reschedules. Late cancellations or no shows will result if a fee. If fee is not paid no future bookings will be allowed.

Question 8

Do you offer same day appointments?

Accepted Answer

Same day appointments may be requested. Text must be received at 8:30 am. These are limited slots and are only for established clients that are seen at least with in a 6 week period. It is highly recommend to book in advance.

Question 9

What is the difference between a trim and a haircut?

Accepted Answer

Trim
 • Purpose: Maintenance — to remove split ends, keep the current style neat, and promote healthy growth.
 • Amount Cut: Typically very little (½ to 2 inches).
 • Style Change: None or very minimal; the shape and style stay the same.
 • Frequency: Every 6–8 weeks for upkeep.
 Haircut
 • Purpose: Style change or significant length removal.
 • Amount Cut: Can be a few inches to a dramatic change (like long to short).
 • Style Change: Yes — layers, bangs, different shape, or a whole new look.
 • Frequency: As needed or when wanting a new style.
Example:
 • If you're just cleaning up the ends to keep your current bob looking sharp — that’s a trim.
 • If you're going from a bob to a pixie cut — that’s a haircut.

Question 10

How often should i get a trim or treatment?

Accepted Answer

For Optimal Hair Health, I recommend trims every 6-8 weeks and professional treatments every 2-4 weeks, depending on your hair type and goals.

Question 11

Do you sell professional hair car products?

Accepted Answer

Yes! Due to rising concern for products that help with scalp issues, Simply Shear Genius Salon has a curated selection of salon quality hair and scalp care products by Nouritress Product Line. Please consult for products tailored to your individual needs.

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